(FIX!) MFA Outlook 2013 disconnected
Make sure that your Office 2013 is up to date as this is the requirments for MFA to work properly with outlook 2013.
MFA Software requirements for Office 2013
To determine whether your Office installation is Click-to-run or MSI-base:
- Start Outlook 2013.
- On the File menu, choose Office Account.
- For Outlook 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item is not displayed.
Click-to-run based installations
For Click-to-run based installations, you must have the following software installed, at file version listed below or a later file version. If your file version is not equal to or greater than the file version listed, update it using the steps below.
File name | Install path on your computer | File version |
MSO.DLL | C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonx86\Microsoft Shared\OFFICE15\MSO.DLL | 15.0.4753.1001 |
CSI.DLL | CSI.DLL C:\Program Files\Microsoft Office 15\root\office15\csi.dll | 15.0.4753.1000 |
Groove.EXE | C:\Program Files\Microsoft Office 15\root\office15\GROOVE.exe | 15.0.4763.1000 |
Outlook.exe | C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.exe | 15.0.4753.1002 |
ADAL.DLL | C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonx86\Microsoft Shared\OFFICE15\ADAL.DLL | 1.0.2016.624 |
Iexplore.exe | C:\Program Files\Internet Explorer | varies |
MSI-based installations
For MSI-based installations, you must have the following software installed, at file version listed below or a later file version. If your file version is not equal to or greater than the file version listed, update it using the link in the Update KB Article column.
File name | Install path on your computer | Where to get the update | Version |
MSO.DLL | C:\Program Files\Common Files\Microsoft Shared\OFFICE15\MSO.DLL | KB3085480 | 15.0.4753.1001 |
CSI.DLL | C:\Program Files\Common Files\Microsoft Shared\OFFICE15\Csi.dll | KB3085504 | 15.0.4753.1000 |
Groove.exe | C:\Program Files\Microsoft Office\Office15\GROOVE.EXE | KB3085509 | 15.0.4763.1000 |
Outlook.exe | C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXE | KB3085495 | 15.0.4753.1002 |
ADAL.DLL | C:\Program Files\Common Files\Microsoft Shared\OFFICE15\ADAL.DLL | KB3055000 | 1.0.2016.624 |
Iexplore.exe | C:\Program Files\Internet Explorer | MS14-052 | Not applicable |
I just want to tell you that you are damn awesome man. I searched for so long to get a darn answer on why the MFA would cause the "Disconnected" status on Outlook 2013. Your individual links to each update worked like a charm. THANK YOU !!!!
TumugonBurahin